Your 14-day right of withdrawal
You can withdraw from your purchase within 14 days of receiving your order.
- Email support@keautyworld.com with your order number within 14 days.
- We confirm your return and send you the return address.
- Send the items back within 14 days of your notice: unopened, with seals intact, in the original packaging.
For hygiene reasons, opened cosmetics and skincare cannot be returned. You pay the return shipping. Approved refunds go to your original payment method within 14 days of us receiving the return.
Damaged or wrong item?
Email us within 7 days with your order number and photos or a video. We replace the product or refund you, including return shipping.
